Frequently asked questions
What is physical therapy?
Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.
While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.
How do I know if physical therapy will help me?
Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Contact us today to discuss your current condition and even set up a free consultation if you choose.
How do I schedule an appointment?
Our scheduling is easy and we offer a convenient location and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Please have your insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage. Call us today to request an appointment.
What should I bring to my first appointment?
Fill out the patient intake forms that will be emailed to you once your appointment is confirmed. Please be sure to include your insurance card and ID (we require a copy for our records). If you are unable to do so, we can provide an electronic tablet upon arrival as well.
A prescription for physical therapy from your referring physician, ARNP, or PA. You can also have your doctor fax your prescription to us at (800) 213-4413.
Please arrive 10 minutes early to complete any remaining forms, so you can maximize the time in your evaluation.
Please wear comfortable clothing that allows easy access to your problem areas. If you are coming in for a knee or hip injury, please wear shorts. If you have back pain and are a female, please wear a sports bra under your shirt. We have a large selection of clothing at the clinic if you do not have access to these items. For aquatic therapy, we ask that you do not wear cotton.
Does physical therapy hurt?
Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.
Does insurance cover my treatment?
Yes, in most cases it does. Our office will be happy to look up your benefits and determine your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.
What if I don’t have insurance?
For patients who do not have insurance, we have a cash fee. For more information, visit our insurance plan page and please do not hesitate to contact our office.
What type of payment do you accept?
We accept cash, check, debit card, and credit card. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your first visit, and you will be informed of what, if any, payment is necessary on that date.
What do I wear?
Dress comfortably in clothes that allow easy access for the therapist to examine your problem areas. If you are coming in for a knee or hip injury, please wear shorts. If you have back pain and are a female, please wear a sports bra under your shirt. We have a large selection of clothing at the clinic if you do not have access to these items. For aquatic therapy, we ask that you do not wear cotton. Generally, loose-fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.
How long will my therapy sessions last?
Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.
How many sessions will I have?
Each patient’s diagnosis is different, so your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.
What types of education/training do your therapists have?
Physical therapists have years of university-level training in anatomy, physiology, kinesiology (study of joint movement), neurology, biomechanics and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs with a DPT (Doctor of Physical Therapy) degree and are state licensed. Our therapists have also obtained additional certifications in manual therapy, trigger point dry needling, and dance rehabilitation. Rest assured, your therapist is well trained to evaluate and treat your condition.
Do you offer programs for me once I’m better?
Yes, once you have completed your therapy sessions, your therapist will review your continuing home program. We generally like to schedule a 6-month follow up appointment after you are discharged from your current plan of care. Ask your physical therapist if you have any questions or concerns.